Hampton Inn Gatlinburg Review: A Charming Stay on the Parkway




Hampton Inn Gatlinburg Review: A Charming Stay on the Parkway


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Nestled on the vibrant Parkway in the heart of downtown Gatlinburg, Tennessee, the Hampton Inn Gatlinburg emerges as a prime lodging choice for travelers. This review unfolds my experiences at this well-placed hotel, from initial impressions to the variety of amenities, dining, customer service quality, and overall value for money.

Hampton Inn Gatlinburg

First Impressions Of Hampton Inn Gatlinburg

When I first arrived at the Hampton Inn Gatlinburg, the hotel’s exterior immediately caught my eye. Set against the picturesque backdrop of Gatlinburg’s lush landscapes, the hotel’s charming architecture blended seamlessly with its surroundings, promising a cozy retreat in the heart of the Smoky Mountains. The warm and inviting ambiance was palpable from the moment I stepped out of my car, setting a welcoming tone for my stay.

The reception area was equally impressive, with its tastefully decorated interiors that exuded a homely feel. I was greeted with genuine smiles from the front desk staff, who were both professional and personable, making me feel valued and at ease. The check-in process was remarkably smooth and efficient, a testament to the staff’s dedication to guest satisfaction.

One of the standout features of the Hampton Inn Gatlinburg that caught my attention was the personal balconies offered in some of the rooms.

My room, overlooking the serene LeConte Creek, provided a private oasis where I could unwind and soak in the natural beauty of the area. This thoughtful touch underscored the hotel’s commitment to enhancing the guest experience, allowing for moments of tranquility amidst the bustling Parkway.

Moreover, the hotel’s attention to detail was evident in the well-maintained exterior and common areas, reflecting a high standard of upkeep and care. From the lush landscaping to the clean and inviting outdoor spaces, every aspect of the hotel’s exterior contributed to a positive first impression, setting the stage for a memorable stay in Gatlinburg.

Overall, my initial impressions of the Hampton Inn Gatlinburg were overwhelmingly positive, characterized by the hotel’s picturesque setting, warm hospitality, and thoughtful amenities. It was clear from the outset that this hotel was not just a place to stay, but a destination in itself, promising comfort, convenience, and a touch of Gatlinburg charm.

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Accommodation Details

The Hampton Inn Gatlinburg not only offers a strategic location but also ensures a comfortable and luxurious stay with its well-appointed rooms. The spaciousness of each room is immediately noticeable, providing ample space for relaxation and storage, an essential aspect for travelers who may come with plenty of gear, especially those looking to explore the Great Smoky Mountains. The decor strikes a balance between modernity and coziness, creating an inviting atmosphere that feels like a home away from home.

Each room is equipped with a range of amenities designed to enhance the guest experience. For those cold mountain evenings, the fireplaces in the King rooms offer a warm and romantic setting, making it a perfect retreat after a day of hiking or skiing. Selected rooms feature whirlpools, adding an element of luxury and relaxation that is much appreciated by guests looking to unwind in privacy.

The hotel’s commitment to cleanliness and maintenance is evident. Every corner of the room, from the plush bedding to the well-equipped bathrooms, is kept in pristine condition, ensuring a comfortable and hygienic stay. This attention to detail extends to the daily housekeeping services, which discreetly and efficiently keep the rooms in top shape, allowing guests to return to a clean and welcoming space each day.

Amenities and Facilities

The Hampton Inn Gatlinburg goes beyond basic accommodation by offering a suite of amenities and facilities that cater to a wide range of needs and preferences. The outdoor pool is a standout feature, particularly in the warmer months. It provides a refreshing escape where guests can enjoy a leisurely swim or relax by the poolside, surrounded by the hotel’s picturesque setting. The pool area is well-maintained, with comfortable loungers and umbrellas, ensuring a pleasant poolside experience.

The complimentary continental breakfast bar is a highlight for many guests. It offers a variety of choices, from healthy options like fruits and cereals to more indulgent items like waffles and pastries, ensuring a satisfying start to the day. The dining area is spacious and well-organized, allowing guests to enjoy their breakfast in a comfortable and relaxed environment.

For guests who need to stay connected, whether for work or to keep in touch with loved ones, the hotel’s complimentary Wi-Fi is a valuable amenity. The reliable and fast internet connection covers the entire hotel, from the rooms to the common areas, ensuring that guests can access the internet wherever they are within the property.

Additionally, the hotel accommodates the needs of guests requiring special services. The availability of room service allows for convenient in-room dining, while the laundry facilities are a boon for guests on extended stays or those in need of freshening up their attire.

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Dining Experience

While the Hampton Inn Gatlinburg doesn’t feature an on-site restaurant, its prime location on the Parkway places guests within easy walking distance of a diverse array of dining options, catering to a wide range of tastes and preferences. This proximity to downtown Gatlinburg’s vibrant culinary scene is one of the hotel’s most appreciated conveniences.

Just a short stroll from the hotel, guests can find local favorites like The Peddler Steakhouse, known for its mouthwatering steaks and inviting rustic ambiance, offering a dining experience that complements the mountainous backdrop of Gatlinburg.

For those in the mood for authentic Italian cuisine, Best Italian Café & Pizzeria delivers with its hearty portions and cozy setting, perfect for a family dinner or a romantic evening. Pancake Pantry, another nearby gem, serves up a delightful breakfast and brunch menu, with a variety of pancake options that have become a must-try for Gatlinburg visitors. For a casual dining experience with a diverse menu, Calhoun’s in Gatlinburg offers everything from barbecue ribs to salads, in a friendly and welcoming atmosphere.

These nearby dining establishments, among others, ensure that guests of the Hampton Inn Gatlinburg have easy access to some of the area’s best meals, whether they’re seeking a hearty breakfast to kickstart a day of adventures, a relaxing dinner after exploring the Great Smoky Mountains, or simply a quick bite in a cozy setting. The hotel’s central location truly opens up a world of culinary delights, all just a few steps away.

Hampton Inn Gatlinburg Review: A Charming Stay on the Parkway

Location and Accessibility

The Hampton Inn Gatlinburg is ideally situated at 967 Parkway, Gatlinburg, TN 37738, placing it in the heart of downtown Gatlinburg. This prime location offers unparalleled access to the area’s most sought-after attractions and conveniences. For inquiries and reservations, guests can reach out to the hotel directly at (865) 436-4878, where the friendly staff are always ready to assist.

Nestled on the bustling Parkway, the hotel serves as a perfect base for exploring the natural wonders and entertainment options that Gatlinburg has to offer. Its proximity to the entrance of the Great Smoky Mountains National Park, just a short drive away, makes it an ideal lodging choice for nature enthusiasts looking to hike, photograph wildlife, or simply enjoy the breathtaking scenery of America’s most visited national park. Additionally, the hotel is conveniently located near the Ober Gatlinburg Tram, offering easy access to the Ober Gatlinburg Amusement Park and Ski Area, where guests can enjoy skiing, snowboarding, and an array of amusement rides.

For guests without their own transport, the hotel’s central location ensures that many of Gatlinburg’s attractions, including shops, restaurants, and entertainment venues, are within comfortable walking distance. This accessibility is a boon for those looking to immerse themselves in Gatlinburg’s vibrant downtown life without the hassle of driving and parking. Moreover, for those who do come by car, the hotel provides convenient parking facilities, making it easy for guests to venture further afield or explore the surrounding areas at their leisure.

In summary, the Hampton Inn Gatlinburg’s address and strategic location on the Parkway, combined with its accessibility to both natural and man-made attractions, make it a compelling choice for travelers seeking the full Gatlinburg experience. The hotel’s commitment to convenience is further underscored by the availability of a direct contact number, ensuring guests can easily obtain information and make bookings.

Customer Service

The level of customer service at the Hampton Inn Gatlinburg is a standout feature that significantly enhances the guest experience. From the moment of arrival, the warmth and professionalism of the staff set a welcoming tone for the stay. Each team member, from the front desk to housekeeping, goes above and beyond to ensure guests feel valued and taken care of. This attentive service creates a friendly and hospitable atmosphere, making the hotel feel like a home away from home.

The staff’s knowledge of the local area is invaluable for guests looking to explore Gatlinburg’s attractions. They are always ready to offer personalized recommendations, from hiking trails in the Great Smoky Mountains National Park to the best dining spots in town. Their willingness to accommodate special requests and promptly address any issues demonstrates a commitment to guest satisfaction that is commendable.

Moreover, the hotel’s responsiveness to feedback, whether through direct communication or online reviews, highlights their dedication to continuous improvement and guest engagement. This proactive approach to customer service not only resolves immediate concerns but also contributes to a positive and memorable stay for all guests.

Value for Money

The Hampton Inn Gatlinburg offers exceptional value for money, considering the comprehensive range of amenities and services provided. The hotel’s competitive pricing, coupled with the quality of accommodation and level of customer service, presents a strong value proposition for travelers. Guests receive the comfort and convenience expected of the Hampton Inn brand, all within a reasonable price range that suits a variety of budgets.

The inclusion of complimentary services such as the continental breakfast bar and Wi-Fi access adds significant value, reducing the overall cost of the stay and enhancing convenience. These thoughtful inclusions are particularly appreciated by guests, as they contribute to both savings and satisfaction. The quality and variety of the breakfast offerings, in particular, exceed the standard fare provided at similar price points in other accommodations, offering a delightful start to the day without the added expense.

Furthermore, the hotel’s prime location on the Parkway amplifies its value. The accessibility to local attractions, dining, and entertainment options saves guests both time and transportation costs, allowing for a richer and more enjoyable exploration of Gatlinburg. When considering the combination of strategic location, quality amenities, and stellar customer service, the Hampton Inn Gatlinburg stands out as a cost-effective choice for a memorable stay in the heart of the Smoky Mountains.

Pros and Cons

When considering a stay at the Hampton Inn Gatlinburg, it’s essential to weigh the advantages and disadvantages to ensure it aligns with your travel needs and expectations. This charming hotel offers a range of amenities and an unbeatable location, making it an attractive option for many visitors to Gatlinburg. However, like any accommodation choice, there are both positive aspects and potential drawbacks to consider. Below is a detailed list of pros and cons based on my experience and observations during my stay, aimed at providing a balanced view to help you make an informed decision.

  • Prime Location: Situated on the Parkway, the hotel offers easy access to Gatlinburg’s top attractions, dining, and shopping, enhancing the overall convenience of your stay.
  • Exceptional Customer Service: The staff’s friendliness and readiness to assist with any needs or inquiries contribute significantly to a pleasant and stress-free experience.
  • Comfortable Accommodations: Rooms are spacious, well-maintained, and equipped with amenities such as fireplaces and whirlpools in select rooms, ensuring a comfortable stay.
  • Complimentary Amenities: The inclusion of a continental breakfast bar and Wi-Fi access provides added value, making your stay more enjoyable and cost-effective.
  • Outdoor Pool: The outdoor pool area is a refreshing retreat for relaxation and leisure, particularly during warmer months.
  • Limited On-Site Dining: The absence of a full-service restaurant within the hotel may be inconvenient for some guests, although the proximity to local eateries somewhat mitigates this issue.
  • Parking: While parking is available, the convenience and availability may vary depending on the season and hotel occupancy rates.
  • Noise Levels: Given its central location on the bustling Parkway, some guests may experience noise from the surrounding area, which could affect light sleepers.
  • Limited Room Service: The hotel offers basic room service options, which may not meet the expectations of those accustomed to a wider selection or 24-hour service.
  • Seasonal Pricing: Rates can vary significantly during peak seasons, which may affect the overall value for money for budget-conscious travelers.

By considering these pros and cons, you can better determine if the Hampton Inn Gatlinburg aligns with your preferences and what you’re looking for in a Gatlinburg accommodation.

Hampton Inn Gatlinburg

Hampton Inn Gatlinburg

A stay at Hampton Inn Gatlinburg places you in the heart of Gatlinburg, steps from Ober Gatlinburg Aerial Tramway and Ripley’s Haunted Adventure. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Hampton Inn Gatlinburg Review: A Charming Stay on the Parkway

Frequently Asked Questions (FAQs)

Is Wi-Fi available and reliable?

Yes, the Hampton Inn Gatlinburg offers complimentary Wi-Fi throughout the hotel, and my experience with the connection was reliable and fast.

How convenient is the location for sightseeing?

The location of the Hampton Inn Gatlinburg is extremely convenient for sightseeing. It is located near the entrance of Great Smoky Mountain National Park and is within walking distance to downtown activities, dining, shopping, and attractions.

Are there any additional fees not included in the booking price?

During my stay, I did not encounter any additional fees that were not included in the booking price. However, it is always a good idea to double-check with the hotel before making a reservation.

What are the check-in and check-out times?

The check-in time at the Hampton Inn Gatlinburg is 3:00 PM, and the check-out time is 11:00 AM.

Personal Experience and Recommendations

My personal experience at the Hampton Inn Gatlinburg was nothing short of delightful. From the moment I stepped into the lobby, I was enveloped in a warm and inviting atmosphere that set the tone for my entire stay. The hotel’s prime location on the Parkway provided the perfect launchpad for my Gatlinburg adventures, allowing me to easily explore the best of what the town has to offer without the need for extensive travel.

The room I stayed in was a testament to the Hampton Inn’s commitment to comfort and cleanliness. The spacious layout, combined with the cozy fireplace and the luxury of a whirlpool in select rooms, created a haven where I could unwind after a day filled with activities. Waking up to the serene views of LeConte Creek from my private balcony was a daily highlight that I looked forward to, adding a special touch to my mornings.

The range of amenities available at the hotel, particularly the outdoor pool and the complimentary continental breakfast, enhanced my stay significantly. The convenience of starting my day with a variety of breakfast options right at the hotel was a perk I greatly appreciated, fueling my explorations with both energy and convenience. Furthermore, the outdoor pool proved to be a refreshing respite, offering a tranquil spot to relax and soak up the sun.

The staff at the Hampton Inn Gatlinburg deserves special mention for their exceptional service. Their friendly demeanor, combined with their eagerness to assist and provide local recommendations, made me feel genuinely cared for. The high level of customer service I experienced played a significant role in making my stay enjoyable and stress-free.

Based on my experience, I wholeheartedly recommend the Hampton Inn Gatlinburg to anyone visiting the area. Whether you’re an outdoor enthusiast eager to explore the Great Smoky Mountains or a visitor looking to immerse yourself in the vibrant local culture and attractions, this hotel offers a comfortable, convenient, and welcoming base for your Gatlinburg adventures. The combination of its excellent location, comfortable accommodations, and top-notch service makes the Hampton Inn Gatlinburg a standout choice for a memorable stay.

What Others Are Saying About the Hotel

The Hampton Inn Gatlinburg has garnered praise from many who have experienced its offerings firsthand. Here’s a snapshot of sentiments shared by past guests, reflecting a range of perspectives on their stays:

  1. “The Hampton Inn was a breath of fresh air during our Gatlinburg visit. The staff went out of their way to make us feel welcome, and the rooms were beyond comfortable. It felt like a home away from home.” – Sarah L.
  2. “I was initially drawn to this hotel for its location, but it was the small touches and the warmth of the staff that truly made our stay memorable. The fireplace in our room added just the right amount of coziness to our mountain getaway.” – Mark T.
  3. “Our family had a fantastic time at the Hampton Inn. The kids loved the pool, and the complimentary breakfast was a hit. It’s definitely our go-to accommodation for future Gatlinburg trips.” – Emily R.
  4. “As someone who travels frequently for work, I’ve stayed at many hotels, but the service at the Hampton Inn Gatlinburg stood out. The front desk was incredibly helpful, providing great recommendations for dining and sightseeing.” – John D.
  5. “I appreciated the cleanliness and maintenance of the hotel. It’s clear they take pride in their property, which made my stay all the more comfortable. Plus, being able to walk to almost everything was a huge advantage.” – Clara S.

These testimonials underscore the consistent quality and exceptional service that the Hampton Inn Gatlinburg strives to deliver, making it a preferred choice for a wide array of travelers.


In conclusion, the Hampton Inn Gatlinburg is a delightful accommodation that offers a charming stay on the Parkway. From the moment of arrival, the hotel impresses with its warm and welcoming atmosphere. The rooms are comfortable and well-maintained, providing a relaxing retreat after a day of adventures. The range of amenities and facilities enhances the guest experience, and the location is ideal for exploring the area. The friendly and responsive customer service adds to the overall positive experience. I wholeheartedly recommend the Hampton Inn Gatlinburg for a memorable stay in Gatlinburg.

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  • Jenna Matthews

    Jenna Matthews is a seasoned travel writer known for her deep dives into the culture and landscapes of the United States, with a special affinity for the comfort and reliability of Hampton Inns. Her work, characterized by vivid storytelling and practical travel tips, particularly highlights her favorite, Hampton Inn Gatlinburg, as a gateway to the Smoky Mountains. Jenna’s engaging narratives and insightful guides cater to a wide range of travelers, making her a trusted voice in the travel community.

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