Gatlinburg Town Square by Exploria Resorts: An In-Depth Review





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When it comes to a perfect getaway in the heart of the Smoky Mountains, there’s hardly a better option than the Gatlinburg Town Square by Exploria Resorts. Boasting a charming mountain ambiance coupled with modern comforts, this resort effortlessly blends tranquility with excitement. The resort is equipped with many key features like free parking, WiFi, an indoor and outdoor pool, hot tub, fitness center, BBQ facilities, and rooms complete with kitchenettes. More than just a hotel, this resort offers an immersive experience that caters to guests’ every whim.

Gatlinburg Town Square

Table of Contents

Where Is Gatlinburg Town Square

Gatlinburg Town Square by Exploria Resorts
Address: 414 Historic Nature Trail, Gatlinburg, TN 37738, United States
Phone: 1 (865) 436-5155

Directions to Reach the Hotel

From Knoxville Airport (McGhee Tyson Airport):

  1. Get on US-129 N from Terminal Loop Dr – 3 min (1.0 mi)
  2. Follow US-129 N and US-441 S to Historic Nature Trail in Gatlinburg – 1 hr 16 min (44.2 mi)
  3. Merge onto US-129 N – 2.3 mi
  4. Use the right 2 lanes to turn right onto the ramp to Nashville/Lexington – 0.3 mi
  5. Merge with I-40 E – 1.5 mi
  6. Take exit 386B for US-129 S/Alcoa Hwy toward Airport/Smoky Mts/Alcoa – 0.3 mi
  7. Keep left, follow signs for Univ of Tennessee and merge with US-129 S/Alcoa Hwy – 0.9 mi
  8. Merge with US-129 S/Alcoa Hwy – 5.8 mi
  9. Continue to follow US-441 S – 33.3 mi
  10. Drive to Historic Nature Trail in Gatlinburg – 3 min (0.8 mi)
  11. Turn right onto Historic Nature Trail – 0.8 mi
  12. Gatlinburg Town Square by Exploria Resorts will be on your left.

Please note, always use a GPS or online map service for the most accurate and up-to-date directions.

Design and Quality of Gatlinburg Town Square by Exploria Resorts

The design of Gatlinburg Town Square by Exploria Resorts can be best described as a blend of rustic charm and contemporary comfort. This resort beautifully incorporates its surroundings with a classic mountain aesthetic while ensuring that guests enjoy a modern and luxurious experience.


The exterior of the resort exudes a cabin-like feel, a nod to the surrounding Smoky Mountains and Gatlinburg’s history as a mountain town. The three-story waterfall cascading down the stone tower at the entrance welcomes guests with an immediate connection to nature. The grounds are well-maintained, boasting lush greenery during the warmer months and a tranquil snowscape during the winter.


The interior continues the mountain-lodge theme with an open and airy lobby adorned with rustic wooden accents and comfortable seating areas. The rooms and suites are designed with both comfort and functionality in mind. The décor is tastefully done, with warm tones and wood furnishings that evoke a sense of coziness, while the modern amenities ensure guests have all they need for a comfortable stay.

Gatlinburg Town Square by Exploria Resorts: An In-Depth Review


Rooms at the Gatlinburg Town Square Resort range from non-smoking rooms to family rooms and suites, all designed to cater to different guest needs. All rooms include a kitchenette equipped with a microwave and refrigerator, providing guests with the convenience of preparing light meals. Some rooms come with a private balcony, offering guests spectacular views of the surroundings. Additionally, some rooms feature a private fireplace, adding an extra touch of warmth and homeliness to the mountain getaway.


The quality of the resort extends to its comprehensive array of amenities. Guests can enjoy both an indoor and outdoor pool, a fitness center with a gym/workout room, a hot tub, and free high-speed internet (Wi-Fi). The resort also provides a 24-hour front desk service, self-serve laundry, and free parking. There are also family-friendly amenities, including a dedicated children’s activity area and BBQ facilities.


From reviews and testimonials, the resort is generally well-regarded for its cleanliness and service, earning a 4.0 out of 5.0 rating. The staff is commended for their friendliness and willingness to assist, contributing to the overall Southern hospitality the region is known for.

In summary, the design and quality of Gatlinburg Town Square by Exploria Resorts create a comfortable and inviting environment for guests to relax and unwind while being in close proximity to downtown Gatlinburg and the natural beauty of the Smoky Mountains. It’s an excellent place for both families and couples seeking a tranquil mountain getaway without sacrificing modern comforts.

Key Features and Benefits of Gatlinburg Town Square by Exploria Resorts

Gatlinburg Town Square by Exploria Resorts offers a variety of features and amenities designed to make every stay comfortable, convenient, and enjoyable. Here’s an in-depth look at some of the key features and how they benefit guests.

Prime Location

The resort is ideally located in the heart of Gatlinburg, Tennessee, offering easy access to the downtown area and all its entertainment, shopping, and nightlife. It’s also less than a mile from the Great Smoky Mountains National Park, offering a myriad of outdoor activities like hiking, bird watching, and fishing. This location offers the perfect balance between access to city conveniences and natural attractions.

Comfortable Accommodation

The resort provides a variety of room types to cater to different guest needs. All rooms come equipped with modern amenities such as air conditioning, flatscreen TV, wake-up service/alarm clock, and a kitchenette with a microwave and refrigerator. Some rooms even feature private balconies and fireplaces, providing an additional level of comfort and luxury.

Family-Friendly Amenities

The resort offers numerous amenities designed with families in mind. Children Activities (Kid / Family Friendly) ensure that the little ones are entertained during their stay. The presence of both an indoor and outdoor pool offers a great recreational option for families irrespective of the weather.

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Health and Wellness Facilities

For those who like to stay active, the resort features a fully-equipped fitness center with a gym/workout room. Guests can also unwind and relax in the hot tub or one of the heated pools. These facilities make it easy for guests to maintain their fitness regimen while enjoying their vacation.

Free Parking and Wi-Fi

Guests enjoy free high-speed internet (Wi-Fi), ensuring they can stay connected during their stay. Free parking is also provided, offering convenient and cost-effective vehicle storage for guests who drive or rent a car.

Outdoor BBQ Facilities

BBQ facilities are available for guests who prefer an outdoor dining experience. This can be a fun and enjoyable way for families and groups to bond over a shared meal.

24-Hour Front Desk

The resort provides 24-hour front desk services, ensuring guests can get assistance whenever they need it. Whether guests have questions about the resort, need help with room service, or want recommendations for local attractions, the front desk is there to help.

In conclusion, Gatlinburg Town Square by Exploria Resorts provides an extensive range of features and amenities designed to enhance the guest experience. From its prime location and comfortable accommodation to its family-friendly and wellness amenities, the resort offers something for everyone. The attentive service and Southern hospitality make it an even more inviting option for travelers visiting Gatlinburg and the Great Smoky Mountains.

Comparison with Similar Hotels

When planning a trip, it’s beneficial to compare accommodations to find one that fits your needs and preferences. Below is a comparison between Gatlinburg Town Square by Exploria Resorts and similar hotels in the area.

Accommodation and Amenities

Compared to some other hotels in the Gatlinburg area, Gatlinburg Town Square by Exploria Resorts stands out with its well-equipped rooms that include a kitchenette and private balcony. Many other hotels offer basic rooms without these features. The resort also excels with its health and wellness facilities, including a fitness center, indoor and outdoor pools, and hot tub, which are not always standard in every hotel.


The resort’s location is prime, situated within walking distance to downtown Gatlinburg. This gives guests easy access to local shops, restaurants, and entertainment venues. Although there are other hotels near downtown Gatlinburg, not all are as closely located to the Great Smoky Mountains National Park, a major attraction in the area.


The family-friendly aspect of Gatlinburg Town Square by Exploria Resorts sets it apart. With specific amenities for children and families, like children’s activities and family rooms, it caters to the needs of families better than many other hotels that may not offer such features.

Customer Service

The resort’s customer service, characterized by the Southern hospitality for which the region is known, is another distinctive feature. Many guest reviews highlight the friendly and helpful staff, adding a personal touch that might not be as prominent in larger chain hotels.

Environment and Atmosphere

The resort’s naturalistic and tranquil setting, with its stunning three-story waterfall and the serene creek, provides a unique, relaxing atmosphere that differentiates it from other accommodations in downtown Gatlinburg. This is a considerable advantage for guests seeking a more nature-centric, relaxing retreat.

On-Site Parking and Wi-Fi

While these may seem like basic amenities, not all hotels in the area provide free on-site parking and high-speed Wi-Fi. These added conveniences make the stay at Gatlinburg Town Square by Exploria Resorts more comfortable and accessible.

In conclusion, while there are many quality hotels in the Gatlinburg area, Gatlinburg Town Square by Exploria Resorts stands out for its well-equipped rooms, family-friendly amenities, prime location, excellent customer service, and tranquil atmosphere. This combination of features and benefits makes it an attractive option for many travelers.

Pros and Cons

  • Excellent location with easy access to downtown and the Great Smoky Mountains.
  • A wide range of amenities like pools, hot tub, fitness center, free parking, and WiFi.
  • Family-friendly features and non-smoking rooms.
  • Rooms equipped with kitchenettes and modern conveniences.
  • Some guests reported parking space to be tight for larger vehicles.
  • Some rooms may not meet specific requirements like a walk-in shower or a washer and dryer.

Why Gatlinburg Town Square Is Better Than Other Hotels

When choosing a place to stay in Gatlinburg, you may find yourself inundated with an array of options. Each accommodation has its unique aspects, but Gatlinburg Town Square by Exploria Resorts stands out for several reasons.

Immersive Natural Experience

One of the most compelling aspects of Gatlinburg Town Square by Exploria Resorts is the immersive natural experience it offers. Set within the Great Smoky Mountains National Park, it gives guests the chance to reside within an environment so vividly beautiful, it feels like being inside a painting. While many hotels are situated near natural beauty, few can offer such a profound feeling of being immersed in the wild.

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Well-Thought-Out Accommodation

The resort also stands out for its thoughtful accommodation. The rooms are not only equipped with modern amenities but are also designed to provide a feeling of home. From the private fireplace to the balcony, the spaces are designed for comfort and relaxation. Not every hotel in the area offers such detailed thought and design in their accommodation.

Perfect Blend of Seclusion and Access

Location is key when choosing a vacation stay, and Gatlinburg Town Square by Exploria Resorts offers a perfect blend of seclusion and access. The resort is conveniently located within walking distance of downtown Gatlinburg, providing easy access to the city’s attractions. Simultaneously, it’s nestled in the heart of the Great Smoky Mountains, providing a sense of seclusion and tranquility.

Family-Friendly Amenities

The resort’s commitment to being family-friendly sets it apart from many other options. Offering children’s activities and family rooms, it caters to guests of all ages. While many hotels may claim to be family-friendly, Gatlinburg Town Square truly lives up to this by offering a wide array of services and facilities tailored to families.

Exceptional Customer Service

Lastly, the level of customer service at Gatlinburg Town Square by Exploria Resorts is exceptional. From the warm Southern hospitality at check-in to the dedicated assistance provided throughout the stay, guests are made to feel truly welcome and cared for. While many hotels offer good service, the personalized attention at Gatlinburg Town Square stands out.

In conclusion, Gatlinburg Town Square by Exploria Resorts excels in providing an immersive natural experience, well-thought-out accommodation, a prime location, family-friendly amenities, and exceptional customer service. These aspects combined make it a superior choice over other hotels in the region.

User Experiences and Testimonials

Genuine reviews from guests highlight the resort’s inviting ambiance, helpful staff, and excellent location. Guests have praised the resort for its cleanliness, comfort, and services, referring to it as a “home away from home” and praising the breathtaking mountain views. While there have been some concerns about room size and parking space, the majority of guests have had a positive experience.

Tips and Tricks for Maximizing Your Stay

  1. Take advantage of the resort’s prime location by exploring downtown Gatlinburg and the Great Smoky Mountains National Park.
  2. Make the most of the in-resort amenities. Enjoy a swim in the pool, a workout in the fitness center, or a relaxing soak in the hot tub.
  3. Request a room with a private balcony for stunning views of the surroundings.
  4. Utilize the kitchenette to save on dining out, and enjoy a cozy meal in the comfort of your room.
  5. If you’re travelling with family, ask for family-friendly activities the resort offers.

Nearby Restaurants and Attractions

Gatlinburg Town Square by Exploria Resorts, located in the heart of Gatlinburg, Tennessee, is in close proximity to a variety of restaurants and attractions, offering a myriad of experiences for everyone.


  1. Pancake Pantry: Situated within walking distance from the resort, this is a breakfast haven, famous for its delicious pancakes. They offer a variety of options, including classic buttermilk pancakes, sweet potato pancakes, and international creations like Swiss yodelers or Caribbean pancakes.
  2. The Peddler Steakhouse: A classic Gatlinburg dining spot, this restaurant offers an array of delicious steaks cooked to your preference. With its cozy ambiance and scenic views of the Little Pigeon River, it’s a great place for a romantic dinner or a family meal.
  3. The Wild Plum Tea Room: This gem located in the Great Smoky Arts and Crafts Community serves lunch with a variety of sandwiches, salads, and homemade desserts. It’s well-known for its wild plum muffins and iced wild plum tea.


  1. The Great Smoky Mountains National Park: The highlight of any trip to Gatlinburg, the park is less than a mile away from the resort. Explore the stunning vistas, numerous trails, and majestic waterfalls. It’s perfect for a day of hiking, picnicking, or simply enjoying nature.
  2. Gatlinburg Aerial Tramway: This popular attraction whisks guests over the city and up to the amusement park and ski area of Ober Gatlinburg. The 2,675 feet high ride provides incredible panoramic views of the Smoky Mountains.
  3. Ripley’s Aquarium of the Smokies: This award-winning aquarium is home to thousands of sea creatures. From touching a stingray to getting a close view of sharks, there’s plenty to keep the entire family entertained.
  4. Gatlinburg SkyLift Park: Offering arguably the best views of Gatlinburg and the Smoky Mountains, SkyLift Park features a scenic chairlift ride, the SkyBridge (the longest pedestrian suspension bridge in North America), and the SkyDeck with its stunning 360-degree panoramic views.
  5. Gatlinburg Space Needle: This 407-feet tall observation tower offers a 360-degree view of downtown Gatlinburg and the Smoky Mountains. The tower also features an arcade, a theater, and a mentalist show.

Staying at Gatlinburg Town Square by Exploria Resorts, you’ll be in the midst of it all – the natural beauty, the adventure, the buzzing city life, and the serene escape. Whether you want to venture out into the mountains or discover the adventures within them, you’re sure to find something to fit your vacation needs.

Frequently Asked Questions (FAQ)

What are the check-in and check-out times?

Check-in at Gatlinburg Town Square by Exploria Resorts begins at 4 PM and check-out is at 10 AM. Early check-in or late check-out may be available based on the resort’s availability and may be subject to additional charges.

Does the resort have parking facilities?

Yes, Gatlinburg Town Square provides free parking facilities for guests. The parking garage is a little tight for large vehicles, but there are a few spaces available on the upper level with a special RED permit tag.

Is the resort family-friendly?

Absolutely! The resort is very family-friendly. It offers children’s activities and family rooms to ensure a comfortable and engaging stay for guests of all ages.

Does the resort accept pets?

The resort does not allow pets. However, it’s always a good idea to confirm the current pet policy directly with the resort before booking.

Is there a fitness center on-site?

Yes, the resort has a fitness center equipped with various gym and workout equipment.

Is the resort equipped with free Wi-Fi?

Yes, free high-speed internet (Wi-Fi) is provided throughout the resort.

Does the resort offer any special amenities?

In addition to standard amenities like a pool, fitness center, and free parking, the resort also provides unique features such as a private fireplace in rooms, a three-story waterfall, BBQ facilities, and the proximity to a spring-fed creek.

Is there a restaurant on-site?

The resort does not have an on-site restaurant. However, it’s situated within walking distance to downtown Gatlinburg, which offers a variety of dining options.

Are the rooms equipped with a kitchen?

Yes, rooms at the Gatlinburg Town Square come with a kitchenette, which includes a microwave and a refrigerator.

Are there any attractions nearby?

Yes, the resort is less than a mile away from The Great Smoky Mountains National Park and within easy walking distance to downtown Gatlinburg’s entertainment, shopping, and nightlife. Plus, there are several mountain trails, waterfalls, and breathtaking mountain vistas nearby.


The Gatlinburg Town Square by Exploria Resorts is an excellent choice for those looking to immerse themselves in the natural beauty of the Smoky Mountains while enjoying modern comforts. Despite a few minor drawbacks, the resort’s location, amenities, and the experience it offers make it a stand-out option. It is particularly recommended for families and nature lovers seeking a relaxing yet adventurous vacation. Its proximity to downtown Gatlinburg and the Smoky Mountains National Park, coupled with a host of in-resort amenities, ensures that there’s always something to do and explore. This makes Gatlinburg Town Square not just a place to stay, but a place to experience and enjoy.

Gatlinburg Town Square by Exploria Resorts: An In-Depth Review


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