Treat Yourself at Mad Dog’s Creamery & Donuts in Gatlinburg




Treat Yourself at Mad Dog’s Creamery & Donuts in Gatlinburg


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A Sweet Spot for Ice Cream, Donuts, and Family Fun

Mad Dog’s Creamery & Donuts in Gatlinburg, TN, is not just any dessert spot; it’s a family-friendly haven for all things sweet and delightful. Located at 731 East Parkway, this charming place has become a favorite among both locals and tourists for its wide variety of delicious treats and welcoming atmosphere. In this in-depth review, we’ll explore everything Mad Dog’s has to offer, from its mouth-watering menu to its friendly staff and family-friendly features. Whether you’re looking to satisfy your sweet tooth or find a great spot for a family outing, Mad Dog’s Creamery & Donuts has something for everyone.

Mad Dog's Creamery, Gatlinburg dessert spots, family-friendly dining Gatlinburg, Gatlinburg ice cream, Gatlinburg donuts
Mad Dog Creamery & Donuts – October 2023 – Sarah Stierch 01” by Missvain is licensed under CC BY 4.0

Visiting a dessert spot should be more than just about the food; it should be an experience. At Mad Dog’s, the experience starts from the moment you walk in. The vibrant decor, friendly smiles, and the enticing aroma of fresh donuts and creamy ice cream set the stage for a memorable visit. This review will take you through the ins and outs of Mad Dog’s Creamery & Donuts, helping you understand why it’s a must-visit location in Gatlinburg.

Whether you’re a local looking for a new favorite spot or a tourist exploring the best of Gatlinburg, this guide will provide you with all the information you need. From the variety of flavors to the quality of service, we’ll cover everything to ensure you have a delightful visit. So, let’s dive into the sweet world of Mad Dog’s Creamery & Donuts!

Location and Ambiance

Exact Location and Address

Mad Dog’s Creamery & Donuts is conveniently located at 731 East Parkway, Gatlinburg, TN 37738. Nestled in the heart of Gatlinburg, this spot is easy to find and accessible from all major points in the town. Its prime location makes it a perfect stop whether you’re out for a day of sightseeing or simply craving something sweet.

The location is ideal for both locals and tourists. If you’re exploring the Great Smoky Mountains or visiting nearby attractions like Ripley’s Aquarium of the Smokies, Mad Dog’s is a great place to take a break and enjoy some delicious treats. The accessibility of this location ensures that you can easily drop by without any hassle.

The exact address also makes it easy for navigation. If you’re using a GPS or a map, just plug in the address and you’ll be on your way to enjoying some of the best ice cream and donuts in Gatlinburg. The convenience of the location is just one of the many reasons why Mad Dog’s Creamery & Donuts is a must-visit spot.

Directions to Mad Dog’s Creamery & Donuts

Finding your way to Mad Dog’s Creamery & Donuts is a breeze. If you’re coming from downtown Gatlinburg, simply head east on the Parkway (US-321). As you drive, you’ll pass by some of the town’s iconic attractions and scenic spots. Keep an eye out for East Parkway, and you’ll spot Mad Dog’s Creamery & Donuts on your right.

For those driving, parking is available on-site, though it can fill up quickly during peak hours. Arriving a bit early or visiting during off-peak times can help you secure a good parking spot. The location is also accessible by foot if you’re staying nearby or prefer a leisurely walk.

Using public transportation or ride-sharing services is also an option. Just give the driver the address, and you’ll be dropped off right at the doorstep. The clear signage and welcoming facade make it easy to find, ensuring you won’t miss out on this delightful destination.

Ambiance and Atmosphere

The moment you step into Mad Dog’s Creamery & Donuts, you’re greeted with a bright and cheerful atmosphere. The decor is playful and vibrant, featuring colorful murals and whimsical designs that appeal to both kids and adults. The overall vibe is relaxed and inviting, making it a perfect spot to unwind and enjoy your treats.

Inside, you’ll find comfortable seating arrangements that cater to individuals, couples, and families. There are cozy booths, high tables, and even outdoor seating options for those who prefer to enjoy their treats in the fresh mountain air. The outdoor area is particularly popular on sunny days, offering a pleasant space to sit and savor your ice cream or donuts.

What sets Mad Dog’s apart is its attention to detail. The cleanliness of the space, the friendly decor, and the thoughtful layout all contribute to a welcoming environment. Whether you’re here for a quick treat or a leisurely visit, the ambiance at Mad Dog’s Creamery & Donuts ensures you’ll have a delightful experience.

Menu and Offerings

Ice Cream Varieties

Mad Dog’s Creamery boasts an impressive selection of ice cream flavors, ensuring that every visitor finds something to love. From classic favorites like vanilla and chocolate to more adventurous options like Moose Tracks and Raspberry Sorbet, each scoop promises a burst of flavor. The ice cream is made with high-quality ingredients, giving it a rich and creamy texture that is simply irresistible.

One of the standout features of Mad Dog’s ice cream selection is their signature flavors. These unique creations are exclusive to Mad Dog’s and offer a delightful twist on traditional ice cream. Whether you’re in the mood for something fruity, nutty, or decadent, there’s a signature flavor that will hit the spot. The variety ensures that every visit can be a new and exciting taste adventure.

In addition to individual scoops, Mad Dog’s offers a range of ice cream-based treats. From sundaes and milkshakes to banana splits and floats, there are plenty of ways to enjoy their delicious ice cream. The generous portions and thoughtful presentation make each treat a feast for both the eyes and the taste buds.

Donuts Selection

If donuts are more your style, Mad Dog’s Creamery has you covered with an array of freshly made donuts that are sure to satisfy your sweet tooth. The selection includes classic options like glazed and chocolate frosted, as well as more unique varieties such as maple bacon and blueberry cake. Each donut is crafted with care, ensuring a perfect balance of flavor and texture.

The freshness of the donuts at Mad Dog’s is a key highlight. Baked fresh daily, each donut retains its soft, fluffy texture and delightful flavor. Whether you’re enjoying a simple glazed donut or indulging in a more elaborate creation, you can taste the quality and attention to detail in every bite.

Seasonal and special edition donuts add an element of excitement to the menu. Throughout the year, Mad Dog’s introduces limited-time flavors that reflect the season or celebrate special occasions. These offerings keep the menu fresh and interesting, giving you a reason to return and try something new.

Other Treats and Beverages

Beyond ice cream and donuts, Mad Dog’s Creamery offers a variety of other delectable treats and beverages. Their milkshakes are a popular choice, known for their thick, creamy texture and rich flavor. Made with their premium ice cream, each milkshake is a satisfying treat that’s perfect for any time of the year.

Sundaes and banana splits are also on the menu, offering a delightful combination of ice cream, toppings, and sauces. These indulgent creations are perfect for sharing or enjoying on your own. The variety of toppings and mix-ins allows you to customize your treat to your liking, making each order a unique experience.

For those looking for something to drink, Mad Dog’s offers a selection of beverages including coffee, tea, and soft drinks. Whether you need a caffeine boost or a refreshing drink to accompany your treat, there’s something on the menu to quench your thirst. The range of options ensures that every visitor finds something to enjoy.

Dietary Options

Mad Dog’s Creamery understands the importance of catering to various dietary needs and preferences. They offer a selection of dietary-friendly options, including dairy-free sorbet and gluten-free donuts. These options ensure that everyone can enjoy a treat, regardless of dietary restrictions.

The staff at Mad Dog’s is knowledgeable and accommodating when it comes to dietary needs. If you have specific questions or require special accommodations, they are more than happy to assist. This commitment to inclusivity and customer satisfaction is part of what makes Mad Dog’s a standout destination.

Whether you’re vegan, gluten-free, or have other dietary restrictions, you can still indulge in delicious treats at Mad Dog’s. The availability of these options reflects the establishment’s dedication to providing a welcoming and enjoyable experience for all visitors.

Service and Staff

Customer Service Experience

At Mad Dog’s Creamery & Donuts, exceptional customer service is a hallmark of the experience. From the moment you walk through the door, you’re greeted with warm smiles and a friendly atmosphere. The staff is eager to assist and always ready to offer recommendations, ensuring you get exactly what you’re craving.

One of the standout features of the service at Mad Dog’s is the staff’s enthusiasm and knowledge. They are passionate about the products they serve and are happy to share their favorites or suggest new flavors to try. This personal touch adds to the overall enjoyment of your visit and makes you feel like a valued guest.

In addition to their friendly demeanor, the staff at Mad Dog’s is highly efficient. Even during busy times, they manage to keep the line moving and ensure that every order is handled promptly. This combination of speed and friendliness makes for a pleasant and stress-free experience.

Speed and Accuracy

Despite the popularity of Mad Dog’s Creamery & Donuts, the service remains impressively fast and accurate. Orders are taken and filled promptly, minimizing wait times and ensuring that you get your treat without unnecessary delays. This efficiency is particularly appreciated during peak hours when the place can get quite busy.

Accuracy is another key aspect of the service at Mad Dog’s. The staff takes care to ensure that every order is prepared exactly as requested, including any special instructions or customizations. This attention to detail means you can count on getting exactly what you ordered, every time.

Even when handling complex orders or accommodating dietary needs, the staff at Mad Dog’s remains attentive and precise. Their commitment to quality service ensures a positive experience for every customer, whether you’re a first-time visitor or a regular.

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Cleanliness and Maintenance

Dining Area

Mad Dog’s Creamery & Donuts takes pride in maintaining a clean and inviting dining area. The tables and chairs are regularly wiped down, and the floors are kept tidy. This attention to cleanliness creates a pleasant environment where you can relax and enjoy your treats without any concerns.

The bright and cheerful decor is complemented by the spotless condition of the dining area. Whether you’re sitting inside or outside, you’ll find the space well-maintained and welcoming. The cleanliness of the area is a testament to the staff’s dedication to providing a top-notch experience.

Cleanliness extends to all aspects of the dining experience at Mad Dog’s. From the counters where orders are taken to the displays showcasing their delicious treats, everything is kept in pristine condition. This commitment to cleanliness enhances the overall enjoyment of your visit.


The restrooms at Mad Dog’s Creamery & Donuts are equally well-maintained. They are clean, well-stocked, and easily accessible. Whether you need to wash your hands before enjoying your treat or freshen up during your visit, you’ll find the restrooms to be in excellent condition.

Regular maintenance ensures that the restrooms are always ready for use. The staff takes care to check and clean the facilities frequently, ensuring a high standard of hygiene. This attention to detail contributes to the overall positive experience at Mad Dog’s.

For families with young children or individuals with specific needs, the clean and accessible restrooms are a significant plus. It’s just one more way that Mad Dog’s Creamery & Donuts ensures a comfortable and enjoyable visit for all guests.

Family-Friendly Features

Kid-Friendly Menu and Activities

Mad Dog’s Creamery & Donuts is a hit with kids, thanks to its kid-friendly menu and fun atmosphere. The wide range of ice cream and donut flavors is sure to delight young taste buds, and there are often activities or small games available to keep children entertained. It’s a perfect spot for a family outing, with something for everyone to enjoy.

Special menu items designed for kids, such as smaller-sized cones or fun-themed donuts, add to the appeal. The colorful and vibrant decor, along with the cheerful ambiance, creates a welcoming environment where kids can have a great time. Whether it’s a family outing or a birthday celebration, Mad Dog’s is an excellent choice for families.

Additionally, the outdoor seating area provides a safe space for kids to enjoy their treats while parents relax. The family-friendly atmosphere extends to all aspects of the visit, ensuring that both kids and adults have a fantastic time. It’s this combination of great food and a fun environment that makes Mad Dog’s a top pick for families in Gatlinburg.

Pet-Friendly Environment

Mad Dog’s Creamery & Donuts is also pet-friendly, making it a great spot to visit with your furry friends. Pets are welcome in the outdoor seating area, where they can join you while you enjoy your treats. The staff is accommodating and often provides water bowls or even a special treat for pets, ensuring they feel just as welcome as their human companions.

For pet owners, finding a place that welcomes their furry friends is a big plus. Mad Dog’s goes the extra mile to ensure that pets are comfortable and well-cared for during their visit. This inclusive approach makes it a favorite spot for pet owners who want to enjoy a day out with their pets.

Whether you’re stopping by after a walk in the park or just looking for a pet-friendly place to relax, Mad Dog’s offers a welcoming environment for all. The pet-friendly policy is just one more reason why Mad Dog’s Creamery & Donuts stands out as a top destination in Gatlinburg.

Value for Money


Mad Dog’s Creamery & Donuts offers competitive pricing, making it an affordable option for families and groups. The cost of the treats is reasonable, especially considering the quality and portion sizes. Whether you’re grabbing a quick cone or indulging in a more elaborate treat, you’ll find the prices to be fair and worth every penny.

In comparison to other dessert spots in Gatlinburg, Mad Dog’s stands out for its value for money. The generous servings and high-quality ingredients ensure that you’re getting great value for your money. It’s this combination of quality and affordability that keeps customers coming back for more.

Special deals and promotions are often available, providing additional value. Whether it’s a discount on certain flavors or a special combo deal, these offers make it even more affordable to enjoy the delicious treats at Mad Dog’s. Keep an eye out for these deals to get the most bang for your buck.

Special Offers and Deals

Mad Dog’s Creamery & Donuts frequently runs promotions and special offers that provide excellent value. From seasonal discounts to special combo deals, there are always ways to save while enjoying your favorite treats. These offers make it even more enticing to visit and try out different items on the menu.

One of the most popular deals is the combo offer, which often includes a discounted price for a scoop of ice cream and a donut. This allows you to enjoy the best of both worlds without breaking the bank. It’s a great way to sample multiple treats and get a feel for what Mad Dog’s has to offer.

Seasonal promotions also add an element of excitement. Whether it’s a holiday-themed treat or a summer special, these limited-time offers provide an opportunity to try something new. Be sure to check their website or social media pages for the latest deals and promotions.

Customer Reviews and Feedback

Highlights from Online Reviews

Mad Dog’s Creamery & Donuts has garnered rave reviews from customers across various platforms. On TripAdvisor and Yelp, common themes include the delicious flavors, friendly service, and fun atmosphere. Many customers praise the wide variety of ice cream and donuts, noting that there’s always something new to try.

Satisfied customers often highlight the quality of the treats, with many mentioning the rich, creamy ice cream and fresh, flavorful donuts. Quotes from reviews frequently mention the welcoming environment and the friendly, helpful staff. It’s clear that Mad Dog’s has made a positive impression on many visitors.

Word of mouth and online reviews have played a significant role in building the reputation of Mad Dog’s. The consistent high ratings and positive feedback are a testament to the quality and experience offered at this delightful dessert spot.

Addressing Negative Feedback

While most feedback is overwhelmingly positive, there are occasional negative comments. Common issues include wait times during peak hours and limited parking availability. However, these are often mitigated by the efficient and friendly service provided by the staff.

Mad Dog’s takes customer feedback seriously and strives to address any concerns promptly. Responses to negative reviews often include apologies and offers to make things right, reflecting a commitment to customer satisfaction. This proactive approach helps maintain a positive reputation and ensures that customers feel valued.

Overall, the dedication to addressing and resolving any issues further enhances the positive experience at Mad Dog’s. It’s this level of care and attention that keeps customers coming back and recommending the spot to others.


What are the operating hours of Mad Dog’s Creamery & Donuts?

Mad Dog’s Creamery & Donuts is typically open from early morning until late evening, making it a great spot for breakfast, a midday treat, or a late-night snack. For exact hours, it’s best to check their website or call ahead, as hours may vary depending on the season or special events.

Is there parking available at Mad Dog’s Creamery & Donuts?

Yes, there is parking available on-site, though it can fill up quickly during peak times. Arriving early or visiting during off-peak hours can help you secure a spot easily. There is also street parking nearby, but be mindful of any parking restrictions.

Does Mad Dog’s Creamery & Donuts offer takeout or delivery?

Absolutely! Mad Dog’s offers takeout, allowing you to enjoy their delicious treats at home or on the go. Delivery options may also be available through local delivery services – check their website or give them a call for the most current information.

Are there vegan or gluten-free options available?

Yes, Mad Dog’s Creamery & Donuts offers a selection of vegan and gluten-free options to accommodate dietary restrictions. Just ask the staff for recommendations, and they’ll be happy to help you find a treat that suits your needs.

Can you customize your order at Mad Dog’s Creamery & Donuts?

Absolutely! Whether you want to mix and match ice cream flavors, create a custom sundae, or add extra toppings to your donuts, Mad Dog’s is happy to accommodate custom orders. The staff is friendly and eager to make your treat just the way you like it.

Nearby Attractions

After enjoying your treats at Mad Dog’s, take some time to explore nearby attractions. The Great Smoky

Mountains National Park is just a short drive away, offering beautiful trails and scenic views. Ripley’s Aquarium of the Smokies is also nearby, providing fun for the whole family. There’s plenty to see and do in the area, making a visit to Mad Dog’s a perfect addition to your Gatlinburg adventure.

Mad Dog’s Creamery & Donuts Conclusion

Mad Dog’s Creamery & Donuts is more than just a dessert spot – it’s a delightful experience for the whole family. With its wide variety of ice cream flavors, freshly made donuts, and friendly atmosphere, it’s a must-visit in Gatlinburg. Whether you’re a local or a tourist, make sure to stop by and treat yourself to some of the best sweets in town. Enjoy the welcoming environment, top-notch service, and the joy of indulging in delicious treats with loved ones. So next time you’re in Gatlinburg, don’t miss out on the fun and flavors at Mad Dog’s Creamery & Donuts!


  • Grinning Gary McLaughlin

    Grinning Gary McLaughlin is Gatlinburg’s own treasure trove of tales, a local historian with a knack for weaving humor into the fabric of everyday life in the Smoky Mountains. With roots running deep in the heart of Tennessee, Gary’s passion for his hometown shines through in his engaging and light-hearted narratives. Whether he’s sharing insider tips on hidden gems or recounting hilarious anecdotes from around town, Gary’s writing makes every reader feel like a welcomed friend, ready to explore the wonders of Gatlinburg with a smile.

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