When Smoky Mountain Heat Hits, Here’s Where Locals Head for a Scoop
If there’s one thing that Gatlinburg does just as well as scenic views and outdoor adventures… it’s ice cream. And let me tell ya, after spending a summer (or ten) here in the Smokies, I’ve learned a thing or two about where to find the best frozen treats when the Tennessee sun turns up the heat.
Gatlinburg’s best ice cream shops aren’t just places to grab a cone—they’re part of the summer experience here. Whether you’ve just finished a long hike, spent the day shopping along the Parkway, or you’re simply lookin’ for a sweet excuse to cool down, these shops offer more than just dessert… they offer a taste of Gatlinburg charm with every bite.
In this guide, I’m giving you the local lowdown on where to find the creamiest scoops, the biggest flavor selections, and the hidden gems that tourists often stroll right past without realizing what they’re missing. From Mad Dog’s Creamery to off-the-beaten-path favorites like Glades Homemade Ice Cream, we’re covering it all.
And hey—staying close to these sweet spots can make all the difference. There’s nothing better than walking out of your cabin or hotel and being just a few minutes from your next cold, creamy fix.
🍦 Want to stay within brain-freeze distance of Gatlinburg’s best ice cream shops?
Check out these lodging options close to the action.
Let’s dive spoon-first into where to go for the best ice cream in Gatlinburg this summer.
Mad Dog’s Creamery – Gatlinburg’s Go-To for Variety and Fun
If there’s one place that screams “summer in the Smokies,” it’s Mad Dog’s Creamery. This shop isn’t just one of the best ice cream shops in Gatlinburg—it’s practically a local rite of passage. You’ll spot the colorful umbrellas and dog-friendly patio from down the block, and if the line outside doesn’t give it away, the aroma of fresh waffle cones will.
What makes Mad Dog’s stand out? Variety, personality, and pure, unapologetic fun. Their ice cream case reads like a flavor lover’s dream—over two dozen rotating options that cover everything from traditional vanilla to wild picks like Blueberry Cheesecake and Smoky Mountain Fudge.
Hilton Garden Inn Gatlinburg
This pet-friendly, smoke-free hotel features free WiFi, an indoor pool and hot tub, on-site dining at the Garden Grille with a bar and happy hour, a fitness center, family-friendly amenities like in-room microwaves and refrigerators, free parking (including accessible options), cooked-to-order breakfast, a business center with over 1,100 sq ft of meeting space, laundry facilities, and convenient access to golf, tennis, hiking, and skiing, all in a five-story building built in 2009 with extensive accessibility features throughout.
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Margaritaville Resort
Conveniently situated in the Gatlinburg part of Gatlinburg (TN), this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
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Courtyard by Marriott Gatlinburg Downtown
Stay in the heart of it all at Courtyard by Marriott Gatlinburg Downtown, where you’re just steps from the Gatlinburg Convention Center and the iconic Space Needle. Start your day with an energizing session at the 24-hour fitness center, then relax with a coffee from the on-site café or wind down in the evening with a drink at the cozy bar/lounge. Whether you’re soaking in the indoor pool or easing into the hot tub, comfort is key. Each room includes handy amenities like a refrigerator and microwave. Guests consistently praise the friendly staff and unbeatable location.
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Gatlinburg Town Square By Exploria Resort
Gatlinburg Town Square by Exploria Resorts places you right where the action is, just a short 10-minute stroll from top attractions like the Gatlinburg Convention Center and the Space Needle. Whether you’re looking to stay active at the fitness center or make a splash in the indoor or seasonal outdoor pools, this eco-certified resort has you covered. Kids will love their own dedicated pool, while adults can relax and unwind in the hot tub. Guests frequently rave about the welcoming staff and prime location.
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Historic Rocky Waters Inn
Newly remodeled in 2024, Historic Rocky Waters Inn, A Small Luxury Hotel offers upscale comfort just steps from Ripley’s Aquarium of the Smokies, Anakeesta, and SkyPark. This boutique retreat blends modern elegance with Gatlinburg charm, featuring a scenic terrace, outdoor entertainment space, and a cozy bar. Guests can enjoy breakfast or dinner at the on-site restaurant, The Heirloom Room, and stay connected with free in-room WiFi. Additional perks include free self-parking, concierge service, and express check-in/check-out for added convenience. Each guestroom is thoughtfully designed with premium bedding, air conditioning, and bathrobes, plus modern touches like 50-inch flat-screen TVs, workspaces, and balconies. With glowing reviews for its walkable location and attentive service, this small luxury stay is perfect for travelers seeking both style and substance in the Smokies.
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Gatlinburg River Inn
Just steps from Anakeesta, Ripley’s Aquarium of the Smokies, and SkyPark, Gatlinburg River Inn offers a relaxing stay with thoughtful amenities and scenic comfort. Guests enjoy a complimentary continental breakfast each morning, along with access to a seasonal outdoor pool, children’s pool, and a riverside terrace complete with firepit and hot tub for winding down after a day of exploring. Free in-room WiFi, self-parking, and laundry facilities make your stay even more convenient. The 58 guest rooms feature balconies, mini-fridges, microwaves, and air conditioning, with clean, comfortable spaces that reviewers consistently praise. With a 24-hour front desk, vending machines, and a smoke-free setting, Gatlinburg River Inn is a well-rounded choice for both families and couples looking to stay close to the action in downtown Gatlinburg.
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Hampton Inn Gatlinburg Historic Nature Trail
Nestled near the entrance of Great Smoky Mountains National Park and just minutes from the Gatlinburg Convention Center and Space Needle, the Hampton Inn Gatlinburg Historic Nature Trail offers a peaceful yet central stay. Guests can enjoy a complimentary self-serve breakfast each morning, unwind by the outdoor firepit, or relax in the landscaped garden. The hotel also features an indoor pool with sun loungers, a fitness center, and convenient amenities like dry cleaning, concierge service, and multilingual staff. Each of the 114 sound-insulated rooms includes free WiFi, flat-screen TVs with premium channels, and kitchen essentials like refrigerators, dishwashers, and microwaves. With high marks for cleanliness, spaciousness, and a walkable location, this modern retreat makes a great base for both exploring the Smokies and enjoying downtown Gatlinburg.
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The Appy Lodge
Just a short distance from Anakeesta, Ripley’s Aquarium of the Smokies, and Ole Smoky Moonshine Distillery, The Appy Lodge offers a charming blend of comfort and convenience in the heart of Gatlinburg. Guests can unwind in the hot tub, enjoy a swim in either the seasonal outdoor pool or indoor pool, and stay active at the on-site gym. The hotel also features a terrace, business center, gift shop, and free self-parking. Each of the 101 rooms is designed with guest comfort in mind, offering premium bedding, air conditioning, free WiFi, and thoughtful amenities like flat-screen TVs, mini fridges, and microwaves. With laundry facilities, 24-hour front desk service, and tour assistance available, The Appy Lodge delivers a relaxed, welcoming stay just minutes from the area’s top attractions.
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River Edge Inn
Conveniently located near the Gatlinburg Convention Center, Gatlinburg Space Needle, and Ripley’s Believe It or Not Museum, River Edge Inn offers a welcoming stay just steps from the action. Guests can start their day with a complimentary to-go breakfast, relax on the terrace, or unwind by the cozy lobby fireplace. The hotel features a seasonal outdoor pool and children’s pool with sun loungers, as well as a snack bar/deli, free self-parking, and high-speed in-room WiFi (50+ Mbps). Each guestroom is equipped with premium bedding, air conditioning, a private balcony, and essentials like a microwave, refrigerator, and 32-inch TV with premium channels. Families will appreciate extras like hypoallergenic bedding and available cribs, while guest reviews consistently praise the helpful staff and clean, comfortable rooms. Whether you’re here for business or a mountain getaway, River Edge Inn delivers easy comfort in a prime downtown location.
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Fairfield Inn & Suites by Marriott Gatlinburg Downtown
Just steps from Ripley’s Aquarium of the Smokies, Gatlinburg Convention Center, and the Space Needle, Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers a bright and modern stay in the heart of the action. Guests can enjoy a complimentary continental breakfast each morning, relax in the seasonal outdoor pool or hot tub, and unwind on the terrace or by the lobby fireplace. The hotel also features a fitness center, luggage storage, and convenient dry cleaning services. All 98 guest rooms come with premium bedding, air conditioning, free WiFi, and thoughtful extras like refrigerators, microwaves, and 50-inch LED TVs. Families will appreciate free infant and extra beds, while eco-conscious guests can take comfort in the use of LED lighting and recycling amenities. With rave reviews for its clean rooms, friendly staff, and walkable location, this Marriott property is a standout choice for your next Smoky Mountain getaway.
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Bearskin Lodge on the River
Tucked near the entrance of Great Smoky Mountains National Park and just minutes from the Gatlinburg Convention Center and Space Needle, Bearskin Lodge on the River offers a cozy, nature-inspired retreat with modern comforts. Guests can relax by the firepit, enjoy a workout in the gym, or float the day away in the seasonal outdoor pool featuring a lazy river. Complimentary perks include free self-parking, in-room WiFi, and coffee or tea in the inviting lobby. Each of the 96 rooms is designed for comfort with premium bedding, air conditioning, flat-screen TVs, and convenient extras like refrigerators, microwaves, and coffee makers. With helpful staff, tour assistance, and a location that blends peaceful riverside views with downtown access, Bearskin Lodge is a favorite for travelers looking to experience the Smokies in style and comfort.
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River Terrace Resort and Convention Center
Just steps from Ripley’s Aquarium of the Smokies, Anakeesta, and SkyPark, River Terrace Resort & Convention Center offers comfort, convenience, and a touch of Southern hospitality in the heart of Gatlinburg. Guests enjoy a complimentary to-go breakfast each morning and can take advantage of an outdoor pool, free self-parking, and practical amenities like laundry facilities and a business center. The resort also offers concierge service, tour assistance, and express check-out to make your stay hassle-free. Each of the 205 rooms is equipped with air conditioning, flat-screen TVs, in-room safes, and free WiFi, along with bathrooms that feature hydromassage showers or tubs. With high marks for its friendly staff and central location, River Terrace is an ideal base for exploring the Smokies or attending events downtown.
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Sidney James Mountain Lodge
Set against the scenic backdrop of the Smoky Mountains, Sidney James Mountain Lodge offers a warm, family-friendly retreat just minutes from Gatlinburg’s top attractions. Guests enjoy free WiFi, cozy rooms with flat-screen TVs, in-room coffee, air conditioning, and private balconies in select accommodations. Relax in style with access to three outdoor pools, a serene indoor pool, a kids’ pool, and a soothing sauna—perfect after a day of exploring. On-site free parking adds convenience, while the Poolside Café, serving breakfast and lunch, makes grabbing a bite easy. Located near beloved local art galleries like Fowler’s Clay Works and the Great Smoky Arts & Crafts Community, Sidney James is more than just a place to stay—it’s a gateway to the charm and adventure of Gatlinburg. Pet-friendly and offering a variety of room types including suites, it’s a comfortable, value-rich option for families, couples, and explorers alike.
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Got a four-legged friend with you? They’ve thought of that too. Mad Dog’s is one of the only pet-friendly ice cream spots in Gatlinburg, and they even serve up doggie ice cream treats. Watching pups slurp up their own frozen cup while their owners dig into a double scoop is a Smoky Mountain moment you won’t forget.
If you’re traveling with kids (or kids at heart), don’t skip the funnel cakes and donuts available on-site. Yes—you read that right: funnel cakes AND ice cream in one place.
Gary’s Local Favorite?
Banana Pudding Ice Cream.
It’s Southern comfort in frozen form.
🌞 Want to stay close enough to grab a scoop from Mad Dog’s after dinner… or after your next hike?
Here’s a list of great nearby lodging options for ice cream lovers like you.
Maddi Mae’s Café and Creamery – Cozy, Creative, and Full of Flavor
Now here’s a spot that even some locals miss—and that’s a shame because Maddi Mae’s Café and Creamery is a hidden gem when it comes to the best ice cream shops in Gatlinburg. Nestled just a short stroll off the Parkway, this small but mighty shop delivers a cozy vibe with flavors big enough to compete with the town’s bigger names.
Step inside and you’re immediately greeted with a smile and the sweet scent of fresh waffle cones in the making. Maddi Mae’s specializes in small-batch, creamy scoops with creative flavors that rotate often. From classics like Cookies & Cream to fun, seasonal creations like Pumpkin Pie or Salted Caramel Pretzel, there’s always something new to try.
But it’s not just about the ice cream here—Maddi Mae’s is also a full-service café, which means you can grab a coffee, espresso, or even a breakfast sandwich while you’re at it. It’s a great stop for early risers needing a caffeine kick and a cold treat all in one go.
One of my favorite things about Maddi Mae’s? Their portions are generous, and their prices won’t make your wallet scream. It’s one of the few places downtown where you get both quality and quantity without the tourist markup.
Gary’s Flavor Pick?
Go for the Chocolate Peanut Butter Cup or, if you’re a coffee lover like me, the Espresso Chip. Pair it with one of their lattes, and you’ve got yourself the perfect mid-day Smokies cool-down.
☕ Want to stay within walking distance of Gatlinburg’s coziest dessert and coffee nook?
Here’s where to find lodging that keeps you close to the flavor action.
Kilwin’s Chocolates & Ice Cream – Premium Treats for Serious Sweet Tooths
If you’re lookin’ for a place where dessert feels downright decadent, Kilwin’s Chocolates & Ice Cream in Gatlinburg should be on your radar. This spot isn’t just an ice cream shop—it’s an experience for anyone who takes their sweet tooth seriously. And trust me, after years of “research,” I can confidently say it’s earned its spot among the best ice cream shops in Gatlinburg.
Walk in and the first thing that hits you is the rich smell of fresh fudge, caramel, and waffle cones baking right behind the counter. The whole place feels like you’ve stepped into a dessert lover’s dream factory.
When it comes to ice cream, Kilwin’s doesn’t cut corners. Their super-premium ice cream is churned with extra cream, giving it that ultra-smooth, velvety texture that makes each bite feel like a little celebration. Flavors range from Toasted Coconut and Sea Salt Caramel to Butter Pecan and Traverse City Cherry Fudge. And yes—every scoop is served in a handmade waffle cone, warm and fresh from the griddle.
Gatlinburg Travel Guide 2025: Explore the Best Attractions, Outdoor Adventures, and Hidden Gems in the Heart of the Smoky Mountains
This Gatlinburg Travel Guide 2025 isn’t just a book—it’s a doorway to a life-changing adventure. Whether you’re drawn by the mountains, the history, or the people, Gatlinburg promises an experience that will stay with you long after you’ve left. Get ready to create unforgettable memories, and let this guide be your trusted companion along the way.
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Gary’s Pro Tip:
If you want the full Kilwin’s experience, grab a scoop of Salted Caramel and pair it with one of their freshly made caramel apples or chocolate-covered pretzels. It’s sweet overload—in the best way.
Also worth noting: Kilwin’s location in Gatlinburg sits right along the Parkway, making it a perfect pit stop between shopping or after a day at nearby attractions.
🍨 Want to stay close enough to stroll by Kilwin’s every evening (you know… just in case)?
Here’s where to find lodging that keeps you within a few licks of Gatlinburg’s sweetest stops.
Glades Homemade Ice Cream – A Hidden Gem Off the Parkway
If you’re the kind of traveler who loves finding spots the average tourist misses, let me introduce you to Glades Homemade Ice Cream. Tucked away in the Gatlinburg Arts & Crafts Community, this is hands-down one of the best ice cream shops in Gatlinburg for folks who prefer small-batch flavors and a little peace and quiet with their scoop.
What makes Glades so special? Everything here is made in-house and in small batches, using quality ingredients without the mass-produced feel. Their flavor menu rotates often, so every visit feels like a new adventure. One day you might find Blackberry Cobbler, the next it’s Peanut Butter Fudge Swirl, and if you’re lucky, their seasonal Pumpkin Cheesecake will make an appearance.
Because it’s off the main drag, you won’t find the Parkway crowds here. Instead, you’ll enjoy a relaxed, laid-back atmosphere surrounded by Gatlinburg’s artsy side streets and craft shops.
Gary’s Local Favorite?
The Salted Caramel Pretzel—sweet, salty, and packed with crunch in every bite.
Another bonus: The drive out to the Arts & Crafts Community makes for a scenic mini road trip. It’s a great chance to explore another side of Gatlinburg before or after you indulge.
🚗 Want to stay close enough to explore both the Parkway and hidden gems like this?
Here’s where you’ll find lodging options that give you the best of both worlds.
The Crazy Mason Milkshake Bar – Over-the-Top Treats for the Bold and Brave
Now, if you’re the type who thinks ice cream should come piled high with brownies, candy bars, sprinkles, whipped cream, and maybe even a whole slice of cake… well, friend, you’re gonna want to make a stop at The Crazy Mason Milkshake Bar.
This place doesn’t just serve ice cream—they serve gravity-defying, Instagram-breaking dessert explosions that’ll have your sweet tooth cheering and your waistband begging for mercy.
Located right in downtown Gatlinburg, The Crazy Mason is all about presentation and wow factor. Their milkshakes come in oversized mason jars, each rim dipped in frosting or chocolate, rolled in candy or cookies, then filled with rich, creamy ice cream and topped with an entire dessert. Yep, you heard me right. Whole cupcakes, donuts, cookies—you name it—balancing right on top.
Gary’s Warning:
This isn’t a one-scoop stop. It’s a full-blown dessert event. If you’re going with family or friends, consider sharing one milkshake between two or three people unless you’re ready for the sugar ride of your life.
Must-Try?
The I’d Rather Be in Gatlinburg shake—loaded with caramel, chocolate drizzle, brownies, and enough whipped cream to make your dentist call for backup.
Local Tip:
Go early or during off-peak hours—this place fills up fast, especially on weekends.
🍨 Want to stay close enough to roll yourself back to your hotel after conquering one of these monstrous shakes?
Check out lodging options within walking (or waddling) distance right here.
Tips for Enjoying Ice Cream on a Hot Gatlinburg Day
Alright, you’ve got your scoop (or your over-the-top milkshake tower), and the Tennessee sun is doing what it does best—bringing the heat. Before that frozen treat turns into a sticky, melty mess, here are a few of my best local-approved tips for making the most of your ice cream adventure.
✅ Find the Shade (Fast!)
Many of the best ice cream shops in Gatlinburg have outdoor seating, but not all of it is shaded. If you’re grabbing a cone from spots like Mad Dog’s or Kilwin’s, scout out those umbrellas or head toward shaded side streets like The Village Shops where the trees and buildings provide relief.
✅ Eat It Before It Eats You
Trust me—this isn’t the time for leisurely snacking. Gatlinburg’s summer sun will turn a triple scoop into soup in minutes. Snap your quick photo, then dive in before it melts all over your hands (and your shirt… learned that one the hard way).
✅ Go Early or Late in the Day
If you want to avoid long lines and get the freshest waffle cones, plan your ice cream run for before noon or after 7:00 PM. Afternoon crowds tend to pack the shops, especially on weekends.
✅ Pair Your Treat with a Scenic Stroll
Some of the best ice cream experiences happen when you grab your cone and wander. Stroll down the Parkway, head over to River Road for quieter scenery, or walk through The Village Courtyard for people-watching and shade.
✅ Plan Ahead for Larger Groups
If you’re with a big family or group, send one person inside to order while others grab a shaded seat. It keeps everyone cool and saves time in line.
FAQ – Everything You’ve Wondered About Gatlinburg Ice Cream Shops
Q: Which ice cream shops in Gatlinburg have dairy-free or vegan options?
A few places are starting to offer dairy-free or vegan-friendly flavors! Mad Dog’s Creamery occasionally features a dairy-free sorbet, and The Crazy Mason has some non-dairy milkshake bases upon request. Always check with the shop before you go, as availability can change.
Q: What’s the best time of day to avoid long lines?
Early afternoons (around 2 PM to 4 PM) and later evenings (after 7 PM) tend to have shorter wait times. Weekdays are typically quieter than weekends, especially at downtown locations.
Q: Are there any ice cream shops with outdoor seating?
Yep! Both Mad Dog’s Creamery and Maddi Mae’s Café and Creamery offer outdoor seating, perfect for soaking up the summer air without the crowds. The Village Café & Creamery has shaded seating tucked inside The Village Shops, giving you a peaceful place to enjoy your scoop.
Q: Can I get more than just ice cream at these places?
Absolutely. Many of the best ice cream shops in Gatlinburg offer more than frozen treats. Maddi Mae’s has coffee and light café fare, The Crazy Mason doubles as a full milkshake and dessert bar, and Kilwin’s sells fudge, caramel apples, and chocolate-dipped everything.
Q: Where should I stay if I want to walk to these shops?
If you want to maximize your dessert adventures, choose lodging close to downtown Gatlinburg. That way, you can walk off the calories with an evening stroll and never miss a chance to grab another scoop.
🍦 Want to stay within walking distance of Gatlinburg’s sweetest spots?
Here’s where to book a place that keeps you close to the action:
👉 https://traveltogatlinburg.com/gatlinburg-lodging-options
The Sweetest Way to Beat the Smoky Mountain Heat
After decades of living in Gatlinburg (and probably consuming my body weight in ice cream along the way), I can confidently say this town knows how to do frozen treats right. Whether you’re craving the classic charm of Maddi Mae’s, the over-the-top fun of The Crazy Mason, the small-batch goodness at Glades Homemade Ice Cream, or the premium indulgence of Kilwin’s, there’s no shortage of places ready to help you cool down in the Smoky Mountain heat.
The best part? Every one of these best ice cream shops in Gatlinburg offers a little something different—whether it’s creative flavors, generous scoops, or fun locations that make your summer adventure even sweeter.
And hey—when you stay close to downtown or near the Arts & Crafts Community, you don’t have to pick just one. Make your own Gatlinburg ice cream crawl, sample a new shop every day, and turn your summer vacation into a dessert lover’s dream.
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