The Battle of the Smokies Resorts
There’s no shortage of places to stay in the Smokies, but when it comes to making your trip unforgettable—not just comfortable—your resort choice matters more than you might think.
Pick the wrong place, and suddenly your dream vacation turns into a logistical mess: long lines, loud neighbors, meals that fall flat, and views that don’t match the photos. But the right choice? That’s the difference between stress and serenity. Between “meh” and magical. Between another place to crash and a basecamp that becomes part of your story.
Two of the most talked-about options for travelers heading to the Gatlinburg and Pigeon Forge area are Wilderness at the Smokies and Westgate Smoky Mountain Resort. Both have impressive reputations. Both offer big perks. But they’re very different experiences—and knowing which one fits your travel style can save you time, money, and potential regret.
I’ve walked the hallways, splashed in the pools, and sipped morning coffee on the balconies of both resorts. In this guide, I’ll give you the straight talk—no fluff, no bias—on what each one offers and who it’s really best for.
We’ll compare water parks, views, room options, prices, and guest experiences so you can book with confidence and avoid post-check-in surprises.
💡 Before you book, see what experienced travelers choose for the best Smoky Mountain getaway.
🏨 Resort Atmosphere & Location: Nature Escape or Family Fun Central?
When you step into a resort, you can usually tell within minutes whether it’s the right vibe—or not. And that’s especially true in the Smokies, where some travelers want adventure and excitement, while others just want peace and panoramic views.
🌲 Wilderness at the Smokies: Action-Packed and All-In
Located in Sevierville, Wilderness at the Smokies is all about energy, excitement, and entertainment. It’s built for families—loud, joyful, non-stop families—with indoor and outdoor waterparks, arcades, ropes courses, and enough splash zones to keep kids busy for days.
The resort is part of a larger complex that includes Soaky Mountain Waterpark, and while it’s not right in Gatlinburg, it’s close enough to be a base for Smokies exploration—just with more of a theme park twist.
If you’re after nonstop fun, this place delivers. But if you’re craving a quiet night under the stars, you might want to keep reading.
🏞️ Westgate Smoky Mountain Resort: Scenic Luxury in the Hills
Nestled between Pigeon Forge and Gatlinburg, Westgate blends modern resort amenities with a more natural, scenic vibe. Many rooms overlook the mountains, and the entire resort is tucked into the wooded hills, giving you that “in the Smokies” feeling without sacrificing comfort.
The resort still has an on-site waterpark (Wild Bear Falls), but it feels less chaotic—more retreat, less amusement park. It’s perfect for couples, relaxed family trips, or anyone who wants a quieter mountain escape while staying close to downtown Gatlinburg and the national park entrance.
💡 Want mountain views and easy access to town? Find your perfect stay now.
💦 Water Parks & On-Site Activities: Splash, Slide, or Sit Back?
When it comes to resorts in the Smokies, amenities aren’t just extras—they’re the main event. And in this corner of Tennessee, waterparks often decide where families choose to stay. So which resort delivers more fun per square foot?
Gatlinburg Travel Guide 2025: Explore the Best Attractions, Outdoor Adventures, and Hidden Gems in the Heart of the Smoky Mountains
This Gatlinburg Travel Guide 2025 isn’t just a book—it’s a doorway to a life-changing adventure. Whether you’re drawn by the mountains, the history, or the people, Gatlinburg promises an experience that will stay with you long after you’ve left. Get ready to create unforgettable memories, and let this guide be your trusted companion along the way.
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🌊 Wilderness at the Smokies: The Ultimate Waterpark Mecca
Let’s be real—Wilderness at the Smokies is practically synonymous with water fun. It’s home to Tennessee’s largest indoor waterpark, and that’s just the beginning. There are also:
- Massive indoor and outdoor water attractions
- Wave pools, surf simulators, and lazy rivers
- Kid-friendly splash pads and thrill-seeking waterslides
- Soaky Mountain Waterpark next door (with resort-exclusive perks)
Beyond the pools, there’s also a huge arcade, bowling alley, climbing walls, mini-golf, and more kid-focused activities than most families can tackle in a weekend.
If you’re traveling with energetic kids or teens who need to be entertained 24/7, this is your playground.
🧖 Westgate Smoky Mountain Resort: Balanced Fun with a Touch of Luxury
Westgate’s Wild Bear Falls Waterpark is smaller, but don’t count it out. It’s all indoors, climate-controlled year-round, and features:
- A 300-foot lazy river
- Giant waterslides
- Zero-entry pool for young kids
- Hot tubs and quiet areas for adults
Outside the water, Westgate offers:
- A world-class spa for massages and facials
- Zipline and nature trails nearby
- Organized activities like craft classes, yoga, and wine tastings
- Stunning views from almost every corner of the property
It’s a more balanced resort experience—less overstimulation, more rejuvenation.
💡 Choose the stay that matches your energy—whether that’s splash zones or sunset soaks.
🛏 Room Types & Comfort: What You Get for Your Money
Let’s face it: after a day of exploring, sliding, or soaking, your room can either recharge your energy—or drain it. So how do Wilderness at the Smokies and Westgate Smoky Mountain Resort stack up when it comes to comfort, layout, and value?
🛌 Wilderness at the Smokies: Family-Focused & Functional
Wilderness keeps things efficient, spacious, and family-ready. The resort offers:
- Standard hotel rooms and multi-bedroom suites (sleeping up to 15!)
- Kitchenettes in many units
- Bunk beds, pullouts, and kid-friendly layouts
- Themed rooms that little ones adore
- Direct indoor access to the waterpark (for select buildings)
It’s clear this place is designed with big groups in mind. If you’re coming with a carload of kids or a multi-generational crew, this setup is tough to beat.
However, don’t expect luxury finishes. The vibe here is more fun-camp than boutique hotel.
🏡 Westgate Smoky Mountain Resort: Cabin Comfort Meets Hotel Ease
Westgate goes for rustic luxury. Think log cabin charm meets modern comfort. Here’s what to expect:
- Studio to four-bedroom villas (perfect for couples or large families)
- Full kitchens, fireplaces, washers/dryers in most units
- Private balconies with mountain views
- Jetted tubs and plush bedding
- A quieter, more refined atmosphere
It’s ideal for couples, honeymooners, or families who want space without sacrificing style.
💡 Your dream bed—and the view to match—is just a click away. See where comfort meets convenience.
🍴 Dining Options: Family Fare or Upscale Eats?
Nothing disrupts a great getaway like hangry kids—or underwhelming meals. When you’re weighing Wilderness at the Smokies vs. Westgate Smoky Mountain Resort, the dining experience might be the tiebreaker you didn’t know you needed.
🍕 Wilderness at the Smokies: Casual and Kid-Powered
This is where Wilderness really plays to its crowd. You’ll find:
- Buffets and pizza joints perfect for feeding hungry families fast
- Snacks and grab-and-go options near the waterparks
- The Hidden Trail Bar and Grill, serving burgers, salads, and family-friendly fare
- In-room pizza delivery (lifesaver after a long pool day)
It’s not gourmet—but it’s convenient, familiar, and quick. That’s often exactly what families want after wrangling wet swimsuits and sunscreen.
Hilton Garden Inn Gatlinburg
This pet-friendly, smoke-free hotel features free WiFi, an indoor pool and hot tub, on-site dining at the Garden Grille with a bar and happy hour, a fitness center, family-friendly amenities like in-room microwaves and refrigerators, free parking (including accessible options), cooked-to-order breakfast, a business center with over 1,100 sq ft of meeting space, laundry facilities, and convenient access to golf, tennis, hiking, and skiing, all in a five-story building built in 2009 with extensive accessibility features throughout.
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Margaritaville Resort
Conveniently situated in the Gatlinburg part of Gatlinburg (TN), this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
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Courtyard by Marriott Gatlinburg Downtown
Stay in the heart of it all at Courtyard by Marriott Gatlinburg Downtown, where you’re just steps from the Gatlinburg Convention Center and the iconic Space Needle. Start your day with an energizing session at the 24-hour fitness center, then relax with a coffee from the on-site café or wind down in the evening with a drink at the cozy bar/lounge. Whether you’re soaking in the indoor pool or easing into the hot tub, comfort is key. Each room includes handy amenities like a refrigerator and microwave. Guests consistently praise the friendly staff and unbeatable location.
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Gatlinburg Town Square By Exploria Resort
Gatlinburg Town Square by Exploria Resorts places you right where the action is, just a short 10-minute stroll from top attractions like the Gatlinburg Convention Center and the Space Needle. Whether you’re looking to stay active at the fitness center or make a splash in the indoor or seasonal outdoor pools, this eco-certified resort has you covered. Kids will love their own dedicated pool, while adults can relax and unwind in the hot tub. Guests frequently rave about the welcoming staff and prime location.
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Historic Rocky Waters Inn
Newly remodeled in 2024, Historic Rocky Waters Inn, A Small Luxury Hotel offers upscale comfort just steps from Ripley’s Aquarium of the Smokies, Anakeesta, and SkyPark. This boutique retreat blends modern elegance with Gatlinburg charm, featuring a scenic terrace, outdoor entertainment space, and a cozy bar. Guests can enjoy breakfast or dinner at the on-site restaurant, The Heirloom Room, and stay connected with free in-room WiFi. Additional perks include free self-parking, concierge service, and express check-in/check-out for added convenience. Each guestroom is thoughtfully designed with premium bedding, air conditioning, and bathrobes, plus modern touches like 50-inch flat-screen TVs, workspaces, and balconies. With glowing reviews for its walkable location and attentive service, this small luxury stay is perfect for travelers seeking both style and substance in the Smokies.
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Gatlinburg River Inn
Just steps from Anakeesta, Ripley’s Aquarium of the Smokies, and SkyPark, Gatlinburg River Inn offers a relaxing stay with thoughtful amenities and scenic comfort. Guests enjoy a complimentary continental breakfast each morning, along with access to a seasonal outdoor pool, children’s pool, and a riverside terrace complete with firepit and hot tub for winding down after a day of exploring. Free in-room WiFi, self-parking, and laundry facilities make your stay even more convenient. The 58 guest rooms feature balconies, mini-fridges, microwaves, and air conditioning, with clean, comfortable spaces that reviewers consistently praise. With a 24-hour front desk, vending machines, and a smoke-free setting, Gatlinburg River Inn is a well-rounded choice for both families and couples looking to stay close to the action in downtown Gatlinburg.
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Hampton Inn Gatlinburg Historic Nature Trail
Nestled near the entrance of Great Smoky Mountains National Park and just minutes from the Gatlinburg Convention Center and Space Needle, the Hampton Inn Gatlinburg Historic Nature Trail offers a peaceful yet central stay. Guests can enjoy a complimentary self-serve breakfast each morning, unwind by the outdoor firepit, or relax in the landscaped garden. The hotel also features an indoor pool with sun loungers, a fitness center, and convenient amenities like dry cleaning, concierge service, and multilingual staff. Each of the 114 sound-insulated rooms includes free WiFi, flat-screen TVs with premium channels, and kitchen essentials like refrigerators, dishwashers, and microwaves. With high marks for cleanliness, spaciousness, and a walkable location, this modern retreat makes a great base for both exploring the Smokies and enjoying downtown Gatlinburg.
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The Appy Lodge
Just a short distance from Anakeesta, Ripley’s Aquarium of the Smokies, and Ole Smoky Moonshine Distillery, The Appy Lodge offers a charming blend of comfort and convenience in the heart of Gatlinburg. Guests can unwind in the hot tub, enjoy a swim in either the seasonal outdoor pool or indoor pool, and stay active at the on-site gym. The hotel also features a terrace, business center, gift shop, and free self-parking. Each of the 101 rooms is designed with guest comfort in mind, offering premium bedding, air conditioning, free WiFi, and thoughtful amenities like flat-screen TVs, mini fridges, and microwaves. With laundry facilities, 24-hour front desk service, and tour assistance available, The Appy Lodge delivers a relaxed, welcoming stay just minutes from the area’s top attractions.
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River Edge Inn
Conveniently located near the Gatlinburg Convention Center, Gatlinburg Space Needle, and Ripley’s Believe It or Not Museum, River Edge Inn offers a welcoming stay just steps from the action. Guests can start their day with a complimentary to-go breakfast, relax on the terrace, or unwind by the cozy lobby fireplace. The hotel features a seasonal outdoor pool and children’s pool with sun loungers, as well as a snack bar/deli, free self-parking, and high-speed in-room WiFi (50+ Mbps). Each guestroom is equipped with premium bedding, air conditioning, a private balcony, and essentials like a microwave, refrigerator, and 32-inch TV with premium channels. Families will appreciate extras like hypoallergenic bedding and available cribs, while guest reviews consistently praise the helpful staff and clean, comfortable rooms. Whether you’re here for business or a mountain getaway, River Edge Inn delivers easy comfort in a prime downtown location.
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Fairfield Inn & Suites by Marriott Gatlinburg Downtown
Just steps from Ripley’s Aquarium of the Smokies, Gatlinburg Convention Center, and the Space Needle, Fairfield Inn & Suites by Marriott Gatlinburg Downtown offers a bright and modern stay in the heart of the action. Guests can enjoy a complimentary continental breakfast each morning, relax in the seasonal outdoor pool or hot tub, and unwind on the terrace or by the lobby fireplace. The hotel also features a fitness center, luggage storage, and convenient dry cleaning services. All 98 guest rooms come with premium bedding, air conditioning, free WiFi, and thoughtful extras like refrigerators, microwaves, and 50-inch LED TVs. Families will appreciate free infant and extra beds, while eco-conscious guests can take comfort in the use of LED lighting and recycling amenities. With rave reviews for its clean rooms, friendly staff, and walkable location, this Marriott property is a standout choice for your next Smoky Mountain getaway.
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Bearskin Lodge on the River
Tucked near the entrance of Great Smoky Mountains National Park and just minutes from the Gatlinburg Convention Center and Space Needle, Bearskin Lodge on the River offers a cozy, nature-inspired retreat with modern comforts. Guests can relax by the firepit, enjoy a workout in the gym, or float the day away in the seasonal outdoor pool featuring a lazy river. Complimentary perks include free self-parking, in-room WiFi, and coffee or tea in the inviting lobby. Each of the 96 rooms is designed for comfort with premium bedding, air conditioning, flat-screen TVs, and convenient extras like refrigerators, microwaves, and coffee makers. With helpful staff, tour assistance, and a location that blends peaceful riverside views with downtown access, Bearskin Lodge is a favorite for travelers looking to experience the Smokies in style and comfort.
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River Terrace Resort and Convention Center
Just steps from Ripley’s Aquarium of the Smokies, Anakeesta, and SkyPark, River Terrace Resort & Convention Center offers comfort, convenience, and a touch of Southern hospitality in the heart of Gatlinburg. Guests enjoy a complimentary to-go breakfast each morning and can take advantage of an outdoor pool, free self-parking, and practical amenities like laundry facilities and a business center. The resort also offers concierge service, tour assistance, and express check-out to make your stay hassle-free. Each of the 205 rooms is equipped with air conditioning, flat-screen TVs, in-room safes, and free WiFi, along with bathrooms that feature hydromassage showers or tubs. With high marks for its friendly staff and central location, River Terrace is an ideal base for exploring the Smokies or attending events downtown.
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🥂 Westgate Smoky Mountain Resort: Elevated Options Without Leaving the Grounds
Westgate leans more into comfort-meets-class dining:
- Southern Comfort Restaurant: Think upscale Appalachian cuisine—fried chicken, mountain trout, shrimp & grits—with cozy cabin vibes.
- Roaring Fork Snack Bar: For poolside eats and light bites
- In-room kitchens let you cook your own meals with full-size fridges and ovens
If you want flexibility (and the option for a romantic dinner without hitting downtown), Westgate delivers.
💸 Price, Value, and Seasonal Deals: What Are You Really Paying For?
Let’s face it—Smoky Mountain getaways aren’t cheap, especially if you’ve got kids in tow or you’re trying to book during peak seasons. But the key isn’t just finding the lowest price—it’s getting the most value for what you spend. So how do Wilderness at the Smokies and Westgate Smoky Mountain Resort stack up when it comes to bang for your buck?
💵 Wilderness at the Smokies: Budget-Friendly for Water-Loving Families
Wilderness often wins over families with its all-in-one pricing model. When you stay at the resort, your access to multiple indoor and outdoor waterparks is included—no extra tickets required.
- Affordable rooms during shoulder seasons (late winter and early spring)
- Great bundle deals for families booking multi-night stays
- Occasional flash sales and last-minute discounts
- Less expensive dining options onsite
If your priority is to maximize waterpark fun without breaking the bank, this is where Wilderness shines.
💎 Westgate Smoky Mountain Resort: Higher Price, Higher Comfort
Westgate isn’t usually the cheapest option—but it justifies its price through upscale amenities and spacious accommodations.
- Villas with kitchens, fireplaces, and balconies overlooking the Smokies
- Access to the indoor waterpark is not always included—check package deals
- Loyalty program perks and seasonal discounts
- Spa packages, in-room massage options, and resort credits available
You’re paying for space, scenery, and serenity—and for couples or multigenerational families, that can be worth every penny.
💡 Want luxury without the sticker shock? Explore deals where mountain views and savings come together.
🧳 Location & Access: Who’s Closer to the Action?
When you’re planning a Smoky Mountain trip, location isn’t just convenience—it’s strategy. Do you want fast access to Dollywood, quick drives into the national park, or a quieter perch away from the crowds? Wilderness at the Smokies and Westgate offer two very different experiences.
📍 Wilderness at the Smokies: Tucked into Sevierville’s Family Hub
Wilderness is located in Sevierville, just north of Pigeon Forge. While not technically in Gatlinburg, it’s part of the larger tourist corridor that stretches through the Smokies.
- 10–15 minute drive to Pigeon Forge attractions like Dollywood and The Island
- About 35–40 minutes to the Gatlinburg entrance of the national park
- Very close to Soaky Mountain Waterpark and Sevierville Golf Club
- Easy access to grocery stores and family-friendly restaurants
This location is perfect for families who want to be close to kid-friendly attractions without sitting in traffic all day.
🏞️ Westgate Smoky Mountain Resort: Mountain-Perched & Park-Adjacent
Westgate’s setting is a stargazer’s dream—nestled in the hills between Gatlinburg and Pigeon Forge with sweeping views of the Great Smoky Mountains.
- Less than 5 minutes to downtown Gatlinburg
- Right at the doorstep of the Great Smoky Mountains National Park
- A short drive to Ober Mountain and Anakeesta
- Quieter and more scenic, but can mean steeper drives and less walkability
If you want the classic Gatlinburg cabin vibe with resort perks, Westgate’s location gives you the best of both worlds.
🧼 Cleanliness, Service & Guest Experience: The Human Touch Matters
You can have the biggest water park or the best mountain view—but if the beds aren’t clean or the staff isn’t helpful, that dream vacation turns into a stress fest. So how do Wilderness at the Smokies and Westgate Smoky Mountain Resort compare when it comes to the everyday experiences that make or break a trip?
🧽 Wilderness at the Smokies: Family-Focused but Can Get Crowded
Wilderness at the Smokies is a popular choice for large families and school breaks, and with that popularity comes some occasional growing pains.
- Rooms are generally clean, though reviews mention occasional delays in housekeeping during peak times.
- Service is friendly and upbeat, but expect lines at check-in and busy common areas during holidays or weekends.
- Staff is accustomed to families with kids—from maintenance to front desk, they tend to go the extra mile for younger guests.
- Pool towels may run out fast when crowds are high, so plan ahead.
Guests who know what to expect say their experience is smooth and fun, especially if they visit outside of peak school vacation dates.
🧼 Westgate Smoky Mountain Resort: Cabin Feel with Concierge Polish
Westgate leans into a slightly more upscale cabin-resort experience, and it shows in the service levels.
- Cabins and villas are praised for their cleanliness, rustic charm, and upgraded finishes.
- On-site staff is attentive and helpful, often remembered by name in glowing reviews.
- Because of the layout, it feels less crowded—even when occupancy is high.
- Concierge service is often highlighted, especially for couples or adults traveling without kids.
If you’re looking for peace, polish, and a personal touch, Westgate usually delivers.
🏆 Who Should Stay Where? Final Verdict by Travel Style
When it comes down to it, choosing between Wilderness at the Smokies and Westgate Smoky Mountain Resort really depends on what kind of traveler you are—and who you’re bringing along for the ride.
👨👩👧👦 For Families with Kids and Teens
If your vacation dreams include lazy rivers, waterslides, arcade showdowns, and pizza by the pool—Wilderness at the Smokies is probably your pick. It’s high-energy, activity-packed, and tailor-made for families who want all the entertainment on-site without ever needing to leave the property.
- Ideal for: School breaks, family reunions, kids who need constant fun
- Not ideal if: You’re looking for peace, quiet, or romantic scenery
🏕️ For Couples, Nature Lovers & Laid-Back Travelers
If your version of the perfect Smokies trip includes a private balcony overlooking the forest, a fireplace crackling at night, and maybe a soak in the spa after hiking—Westgate Smoky Mountain Resort brings that balance of rustic luxury and quiet charm.
- Ideal for: Honeymoons, anniversary trips, relaxing escapes, adults who want serenity
- Not ideal if: You’re traveling with multiple children who need constant action
💡 Get the best cabins before they’re gone—see which mountain-view suites travelers are raving about.
🧭 The Bottom Line: Pick Your Adventure
There’s no one-size-fits-all in the Smokies—but that’s the beauty of it. Whether you’re chasing thrills or chasing silence, there’s a perfect basecamp waiting for you.
- Wilderness = waterpark-fueled fun for families
- Westgate = upscale, quiet cabin comfort
❓ Frequently Asked Questions: Wilderness vs. Westgate
🏨 Which resort is closer to the Great Smoky Mountains National Park?
Westgate Smoky Mountain Resort has the edge here—it’s nestled between Gatlinburg and Pigeon Forge, just minutes from the park entrance. Wilderness is a bit further north in Sevierville, but still within a short drive.
💡 Want fast access to the trails? See which mountain-side stays offer early-morning serenity.
🌊 Which resort has the better waterpark experience?
Hands-down, Wilderness at the Smokies is the waterpark champ. It’s home to Tennessee’s largest indoor waterpark, plus outdoor attractions and adventure zones that keep kids (and kids at heart) entertained for days.
🧹 Which resort is cleaner and better maintained?
Both resorts have solid reputations, but Westgate tends to receive more consistent praise for cleanliness and staff attentiveness. Wilderness sees higher traffic due to its family focus, so some guests note occasional wear and tear.
💵 Are there any hidden fees at either resort?
Yes, both resorts may charge resort fees and parking fees, depending on your booking method. Always double-check the total before you reserve. Booking through trusted travel affiliates can help cut through the confusion.
💡 Avoid hidden fees and book smarter—see where savvy travelers reserve their stays.
🍽️ Which resort has better on-site dining options?
Westgate offers more upscale and diverse dining—perfect for couples or foodies looking to dine with a view. Wilderness has family-friendly restaurants, including pizza, snack bars, and quick-service eateries great for busy days.
🧳 Which resort is better for a longer vacation stay?
If you’re planning to stay more than 3 nights, Westgate’s spacious cabin-style rooms with full kitchens and mountain views offer more comfort and flexibility. Wilderness is fantastic for a fun-packed weekend getaway.
💡 Planning to stay a while? Find out which resort makes every night feel like a retreat.
🏁 Conclusion: Choose the Resort That Matches Your Smoky Mountain Style
When it comes to picking between Wilderness at the Smokies and Westgate Smoky Mountain Resort, the truth is—there’s no wrong choice, only the one that fits you best.
If you’re traveling with a crew of excited kids and want a nonstop splash-filled adventure, Wilderness is practically a dream playground. But if you’re craving serenity, spa time, and scenic cabin comfort, Westgate brings that elevated Smoky Mountain vibe without sacrificing convenience or amenities.
It’s about pace. Energy. Who you’re traveling with. And how you want your days to feel—chaotic in a fun way, or peaceful in a recharging kind of way.
But here’s the real secret: the resort is your basecamp. It’s where memories begin and where you’ll return each evening to rest, laugh, and recap the day. So make it count.
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